Hey, thanks, Comcast!

I ran into trouble with my email the other day. For some reason my Outlook Express was disconnecting immediately upon my signing in. I could download new email and even read it, I just couldn't send anything out.

So I called 1-800-COMCAST. The first guy I spoke to wasn't much help and his diction was just terrible- it sounded like he had a mouthful of marbles. But he promised to send my problem up to the next higher level of expertise and gave me a CR number to follow-up on.

Today, Comcast called me back. And through a few minutes of conversation and settings changes with a guy who did not sound like he was talking with his mouth full, we got my Outlook Express working again. Seems that there was an port error that had imposed itself on my settings for no good reason except to aggravate me. But its fixed now, thanks to realistic, clear-speaking help from Comcast.

Thanks!